Terms and Conditions

You should read these terms and conditions ("these Terms") carefully as they affect your rights and liabilities under the law and set out the terms under which BestBathrooms.com ("BestBathrooms.com", "we" and "us") makes the goods available to you.

1. Use of this Site

2. Prices

3. Availability

4. Acceptance

5. Delivery, Shortages and Acceptance

6. Cancellation

7. Returns

8. Payment

9. Intellectual Property

10. Availability of this Site

11. Our liability

12. Third Party Websites

13. General

14. International Use

15. Privacy Policy

16. General

17. Installation

18. Customer Services

19. Cookies

Cookies are small files a website will put onto your computer to make visits and overall user experience easier, more personalised to you and faster. The majority of cookies are important to a site to enable standard operations such as remembering user details to enhance the shopper's experience. Take for instance a cookie to retain information about what products you have placed in your shopping basket, if this cookie failed to exist, a shopper would need to manually add each of their prospective purchases to their basket each time they visit a different page on BestBathrooms.com.

Cookies are categorised as the following types:

Essential Cookies

As with the example above, an Essential Cookie enables a website to function at its best. For BestBathrooms.com this means making our customers shopping experience as straightforward as possible. BestBathrooms.com requires cookies to be present to remember the items you place in your shopping basket. To summaries, Essential Cookies do the following:

Please note: Essential Cookies are not harmful to your computer; neither do they store personal information such as your credit card details.

Information Cookies

Information Cookies, as the name suggestions, provide important information to a website. BestBathrooms.com utilises such cookies to gather anonymous information to assess how customers are using the website. With this knowledge we are able to further enhance our website functionality to provide a satisfactory shopping experience. Information collected can include which product pages are receiving the most visits. BestBathrooms.com can then replicate popular offers and services, etc, to improve other areas of the website. To summaries, Information Cookies do the following:

Please note: Information Cookies are gathered anonymously from users, with no identifiable link to any personal information associated with them.

Helpful Cookies

These cookies are designed to save information of advantage to a shopper such as names and addresses which on return to a website will not need to be filled out again. Helpful Cookies also remember important information such as your response if asked to fill out a survey which will be remembered to prevent unnecessary repetition. Where a website has an online chat function, this type of cookie is required to enable the correct operation of this service. To summaries, Helpful Cookies do the following:

Third Party Cookies

Third Party Cookies determine which adverts are most likely to be preferable to a customer based on their interest. These cookies will also assess how effective an advertising campaign is towards customers and limit how often adverts are shown accordingly. The bulk of Third Party Cookies are placed onto a shopper's computer by the selected advertising organisations we have granted permission to do so. These cookies work to remember when customers visit our website and will then inform our advertising organisations so that they can provide adverts of probable interest. To summaries, Third Party Cookies do the following:

Please note: The information stored in Third Party Cookies in order to display adverts is completely anonymous and therefore contains no personal details from our visitors.

This information has been provided by BestBathrooms.com to comply with laws and legislation. All information on cookies has been presented clearly and honestly so that our customers and visitors understand their functions.

20. Price Match Guarantee

At Best Bathrooms we are confident that our prices can't be beaten, that's why we are proud to offer all our customers a price match guarantee. If you do happen to find an identical product advertised online at a lower price then you must contact us first before placing an order and we will try our very best to match any genuine quote. We cannot guarantee a price match after an order has been placed.

21. Product Guarantees

At BestBathrooms.com all our products are engineered and manufactured to the highest standards and carry additional guarantees for added reassurance. All our products are fully tested to ensure the very best quality. Baths, shower enclosures, shower heads, pottery and brassware are all guaranteed to stand the test of time.

* Lifetime Pottery Guarantee is effective from 22/07/15

* 10 Year Taps & Shower Valves Guarantee is effective from 01/01/15

Price Match Badge
Price Match Badge Price Match